Amazing Feedback

"George, Barbara, and staff are always very knowledgeable and helpful"

- Customer since 2001

"Insurance Centers Inc. has always been responsive to all questions and requests. Additionally the cost of their services are very competitive and quite reasonable."

- Customer since 2006

"Kaitlyn worked with me to find me the best insurance that fit my needs at a cost that was within my affordable range. She was respectful and helpful and able to answer all my questions."

- Jordan M.
customer since 2020

"I LOVE Janelta! She’s so helpful and personal! She’s the sweetest! I recommend her to everyone I meet. I’ve gotten to know the other agents and they’re super nice, as well! It’s the staff that makes it!"

- Orion M.
customer since 2016

"'CUSTOMER FIRST' should be Insurance Centers motto. I get a prompt and courteous answer to all questions I may have. If not answered immediately the answers come within minutes of the call. This is what makes a great company to be involved with"

- Beverly M.
customer since 2011

"I’ve been with this company since 1977 and have always been treated with kindness and knowledge."

- Deanna T.
customer since 1990

"Jon made the transition to new a insurance carrier so easy for us. He did the research to find us the best coverage for our home and cars. We are going to have increased coverage for less money than what we were currently paying at another agency."

- Customer since 2020

"Everything went smooth and all my questions and concerns were answered promptly."

- Dustin G.
customer since 2016

"The individual care and attention meant a lot. Insurance company I used before I had never even spoke to anyone in person plus the rate is better for much better coverage"

- Customer since 825

"Very easy to work with"

- Molly Y.
customer since 2019

"Brittany Matthews is so helpful and goes above and beyond to make the insurance process as easy as possible!! And super fast at responding and answering all my questions!"

- Christiana O.
customer since 2020

"Quick to respond. They were able to answer concerns we had regarding the policy. Polite and knowledgeable."

- James M.
customer since 2013

"You were able to get me the coverage/policy I wanted, at a cost I can afford. Good Job!"

- David W.
customer since 2019

"Agent was familiar with accounts and handled everything in a quick timely manner"

- Customer since 2020

"We’ve had outstanding service of our homeowners and auto insurance needs from Insurance Centers Inc. and their predecessor company for over 39 years. Always very responsive to our needs."

- Customer since 1986

"Everyone that I had contact with was helpful, polite, answered question, gave direction as needed, professional, courteous & friendly. It is a pleasure to work with a company that has remarkable customer service at the forefront. A special thank you to George & Kristen in the office at Glenmark."

- Customer since 2020

"Have been with Erie Insurance for 50 years. The absolute best insurance company!! Customer service is the best."

- Harry L.
customer since 1983

"Christy has been incredibly helpful and diligent in following up to me to set up new Home and Life insurance policies."

- Channing M.
customer since 2020

"Prompt, friendly, and reliable service. Always willing to take time to answer any questions I have."

- James M.
customer since 2016

"I requested a quote for workers' comp and Janelta Curtis got back to me within 1 day. She made it very simple to pay and explained the policy to me. I felt very at ease and well informed about our options and coverages"

- Rachel I.
customer since 2020

"Heather, is very knowledgeable and answers questions with the intent to make me a more informed customer. She is a very professional agent that strives to meet her customers needs."

- Brenda C.
customer since 2018

"Sean was quick to reach out and he saved me money on my policies. Made it very easy to do business!"

- Customer since 2020

"Perfect service"

- Customer since 2020

"You work like clockwork. On time, no surprises."

- Ted H.
customer since 2015

"Great rates"

- Customer since 1995

"Kept open communication and assisted in finding the best options"

- Customer since 2020

"Made the entire process of getting my insurance a breeze."

- Customer since 2019

"My rates are amazing and when I was in an accident the process of everything was quick and easy."

- Customer since 2017

"Dana McCormick was extremely patient and informative in answering my questions regarding my home and auto insurance policies. She went the extra mile to explain my policies, line by line, which helped me to make important financial decisions, especially in these trying times. Dana should be commended and rewarded for her efforts in delivering excellent customer service. She would do well to be promoted to a trainer or mentor of other agents. I thank you for the opportunity to respond to this survey. Sincerely- Christine"

- Christine G.
customer since 2006

"You all are always so very helpful & patient in answering my many questions. Also, you give me great coverage for a fair price. Thanks so much ."

- Customer since 2018

"You are always so helpful"

- Debra M.
customer since 2015

"You've always been very helpful, attentive and professional. Plus having great rates is a bonus. Thanks for all you do!"

- Jacob C.
customer since 2018

"See Dana for your insurance needs! She has been great and very helpful!"

- Michelle W.
customer since 2008

"Quick and accurate service. Good pricing."

- Julie M.
customer since 2019

"I never have any issues... and when there is a change, I get notified immediately"

- Austin F.
customer since 2019

"Everytime I have contacted Janelta, she has responded immediately. No excuse, no delay, she gets it done. I would recommend to anyone/everyone."

- Leslie P.
customer since 2017

"Nice employees! A customer since 1993."

- Customer since 1990

"Very quick response to questions and explanation of quotes/coverages was thorough and easy to understand."

- Customer since 2019

"I reached out to insurance Centers after my current policy increased my premiums significantly. George was responsive and got me a great price on home and auto. I have very happy with the service."

- Customer since 2020

"Any questions that I have ever had have always been answered promptly. Very friendly customer service."

- Debra And Terry S.
customer since 2021

"Your customer service is amazing and very helpful while I was setting up renters insurance"

- Joshua S.
customer since 2020

"Sean has been very attentive and helpful to me. He is always easy to get in touch with and provides timely and thorough responses. I would recommend Sean and Insurance Centers, Inc. to anyone and everyone."

- Gianna C.
customer since 2020

"The best insurance company around. They are there when you need them. They are fast in everything. The rates are the best."

- Barbara L.
customer since 2011

"Great customer service! Always easy to deal with"

- Jason M.
customer since 2002

"Timely returned my call very knowledgeable about my issues"

- Russell & Kimberly B.
customer since 1999

"George does a great job. He has made the whole process really easy for me. Would recommend to anyone."

- Customer since 2019

"It's always a very easy, pleasant experience any time I need to take care of something related to my insurance policies. Also very satisfied with the cost of my insurance. A+!"

- Rachael T.
customer since 2018

"Everything was made very easy. Communication was clear, answered all questions, and using electronic signatures was great since I don't have a scanner at home"

- Customer since 2015

"Kingwood Insurance Centers always goes over and beyond to meet our insurance needs!"

- Jamie D.
customer since 2019

"Staff is always helpful and timely with responses to my questions or needs."

- Customer since 2001

"Michelle was awesome!!!!"

- Brian M.
customer since 2020

"We just love Janelta, and we’ve never had a problem!"

- Christy S.
customer since 2018

"You've always been helpful and courteous."

- Customer since 2017

"We have been clients for almost two decades and anytime we have needed your services you have always responded promptly and professionally. You offer great service at a reasonable price. I would like to recognize one of your team members: Barbara is always so helpful and kind and always willing to help."

- Thomas M.
customer since 1998

"George is the best. 10 out of 10."

- Customer since 2014

"Christi May was very helpful and informative. She always returned or answered my calls and was very patient with my never ending questions. I felt as if she really cares about her customers."

- Lendo W.
customer since 2020

"Very quick and efficient."

- Customer since 2015

"Everything the agent said he would do he did. He followed through on multiple, I stress multiple, requests I asked of him. He was proactive."

- Customer since 2020

"Dana and, formerly, Nancy, have been great contacts to have at Insurance Centers. They have always been so helpful and great to work with!"

- Customer since 2016

"Friendly service"

- Customer since 1990

"I've had to use my insurance a couple of times for accidents and there's never any problems. They staff is always very nice about it. Plus the price is great!"

- Brian D.
customer since 2012

"Friendly helpful agents always there when questions or changes pop up as lifes needs change"

- Stephen M.
customer since 2009

"Erie Insurance has the lowest price for home and car insurance! Office staff is always friendly and knowledgeable of questions one may have!"

- Barbara V.
customer since 2003

"Just good folks with a product knowledge that can be appreciated"

- Customer since 2018

"Great rates and friendly staff"

- Customer since 2019

"The girls in the office has been very polite and helpful every time I called."

- Customer since 2003

"I love this agency! They care very much for their customers and go out of their way to service their customers. They are great!"

- Robert & Brenda B.
customer since 2010

"We have been with you for 40 plus years and have never had a problem. Any updates or changes we have required and been taken care of immediately."

- Customer since 1990

"Have always felt like a valued customer that’s well being was more important than anything else."

- Customer since 1990

"When the insurance agent I had for other needs for decades, couldn't be bothered to help me with an additional insurance need, Michelle Myers was there when I needed insurance for new property. Thank you."

- Ruth G.
customer since 2018

"Fast, friendly, and helpful."

- Customer since 2020

"Very efficient and quick to respond to your customers."

- Customer since 1990

"You are always very helpful!"

- Daniel B.
customer since 1990

"I love all the different options for insurance that is offered by Insurance Centers. Jon F. was very helpful and knowledgeable in regards to the policy I was getting, he went out of his way to make sure I was taken care of as a customer."

- Customer since 2020

"It’s the personalized assistance that Janelta offers that we love so much! We tell everyone about her!"

- Customer since 2016

"I have always had great service for both my auto and rental insurance even when it is just asking general questions about my policies."

- Customer since 1995

"Great customer service. Reasonable rates. Have only had Erie for many years. Have dealth with you for 9 years, even after moving out of state."

- Customer since 2014

"Dana was very responsive to my questions and she made the process very easy. I wish that I would have contacted you all a long time ago!"

- Customer since 2020

"Helped find a plan for me and worked with me to make it affordable."

- Customer since 2016

"So easy to work with. Promptly answered all questions and paperwork and all correspondence was handled swiftly."

- Customer since 2020

"You have great customer service and especially with the life changes I had recently your staff made the changes seem effortless. Thank You"

- Customer since 2004

"Excellent service, excellent rates. Claims (a rare occurrence for me, but things happen) handled quickly and fairly."

- Gary M.
customer since 1990

" I have no complaints with your service. Your rates are competitive and when ever I needed help with a claim you were right there in a timely fashion. I have no reason to be looking for other insurance companies by the way I have been treated. I do get quotes from time to time from other companies and you have always beat their prices."

- Customer since 1990

"My vehicle and homes are insured by Erie. You have provided good service for many years."

- Bruce M.
customer since 1990

"Over the years, the few times that I have have needed the assistance of Insurance Centers, I was well taken care of. Everyone I dealt with was very helpful and kind."

- Customer since 2013

"I have appreciated your prompt response and resolution to my issues, and the courtesy of the entire staff."

- Customer since 1990

"Easy to contact. Always helpful. Very professional and efficient."

- Dennis G.
customer since 1990

"Very good agents. Price competitive."

- Customer since 1990

"We thought you had knowledge of product and above all willingness to listen and answer questions!"

- Robert J.
customer since 2020

"We are so happy and truly satisfied with the customer service we get from your office. I personally have worked with Christi and Barb . The have always been awesome! Their help is so appreciated. We recently had a couple of claims due to accidents and the help from was so beneficial. Christi has been helping us for so many years. We have auto and home policy's! I would highly recommend you to all our family and friends."

- Melissa W.
customer since 2007

"I love that a person always answers the phone. Anytime I've called to ask for assistance they've been prompt and efficient. Great Job Insurance Centers!"

- Heidi C.
customer since 2017

"Quality service for over 30 years."

- William D.
customer since 1990

"I have always been treated with respect and timely action when I needed it."

- Joseph W.
customer since 1990

"We have been with them for 3 years. I have always had great customer service when I have called. They are very timely in getting back with me on the solutions to problems when they arise."

- Paul F.
customer since 2017

"Always fast service and a pleasure to deal with for all of my insurance needs."

- Customer since 1990

"Great personal service and always kept up-to-date on our insurance needs."

- Customer since 1990

"Personal care and commitment"

- John C.
customer since 1990

"I like dealing with folks who know and respond when I have a question."

- Le G.
customer since 1990

"I really love the fact that when I call a live person answers the phone. Never have had a problem adding, removing or changing things on my policy. You all have been very kind and efficient when answering my questions. Last but not least, your prices are great!""

- Customer since 2013

"Made it easy for me"

- Customer since 2015

"Nice on the phone and polite."

- Robert G.
customer since 2017

"Very eager to help customers in any way!"

- Bradley B.
customer since 2010

"The assistance I receive is always kind and hospitable. The help I receive is always accurate and appropriate. I've been with you years. thank you for your consistent service."

- Customer since 1997

"Friendly helpful staff and good prices on insurance"

- Thomas D.
customer since 2016

"Good prices"

- Customer since 2013

" Always prompt and helpful!"

- Customer since 2004

"Insurance Centers has always met my needs from adding vehicles to my policy to even adding my home. They have provided excellent customer service for my wife and I since 2003. We will do business with them for years to come!"

- John B.
customer since 2002

"I really like that you are close to home and you have always helped me when I needed it."

- Customer since 2001

"When ever i need something or have a question I have always been given great service and the staff really go out of their way to help in anyway they can!"

- Cynthia S.
customer since 2012

"Took care of my first claim within hours."

- Customer since 1991

"The rates are good, haven't found any better."

- David K.
customer since 1991

"Friendly staff and you paid my claim quickly"

- Customer since 1995

"The staff is always very friendly. Barbara is always helping us when we need help. Wonderful people and willing to help in anyway they can."

- Terri C.
customer since 2003

"ERIE has been absolutely amazing! Any time I submit a claim, they are polite and efficient. I appreciate everyone that has assisted me throughout my 10+ years with this company. THANK YOU!!"

- Renee C.
customer since 2012

"Friendly service"

- Gregory G.
customer since 1999

"Excellent service for many years. No complaints."

- Customer since 1995

"Quick response to my questions and changes. Always willing to help me save money!"

- Carl A.
customer since 2013

"Quick claims and reasonable prices on coverage"

- Allen A.
customer since 2002

"I always feel that - unlike many insurance companies - Insurance Centers is really trying to get me the best value in products to address all of my insurance needs. They don’t try to oversell or upsell - they just focus on the unique needs of their customers. That’s great customer service."

- Customer since 2013

"Any needs and questions taken care of with wonderful staff."

- Customer since 2003

"Jenelta and the team at Insurance Centers are true professionals. Great customer service and fair and transparent pricing. A++"

- Joseph R.
customer since 2011

"Barbara Kyle is always professional, friendly, and efficient. She is prompt with replies to my requests. She is an outstanding employee for your company."

- Richard K.
customer since 2001

"I like that you compare several different places to find the best fit for people. Everyone that I have worked with since I first got insurance through the Insurance centers has all been wonderful and helpful. Their customer service is the best!"

- Customer since 2010

"Service was quick and price was good."

- Customer since 2020

"Excellent service from all personnel. Timely, courteous and accurate."

- Richard B.
customer since 1999

"Great service"

- Customer since 2019

"Insurance Centers helped me get insurance when I was struggling to find the right coverage. They personalized my coverage and helped me get something I could afford but covered all my needs. I recently added my motorcycle to the coverage so that all my vehicles are now covered by the same insurance. The folks who work there are pleasant and comfortable to work with and there is no feeling of pressure to buy."

- Rebecca J.
customer since 2014

"George and Janelta have went above and beyond any time I call for anything I need!"

- Mark S.
customer since 1994

"You guys are always working hard to save us money! Every single person I have talked to is so kind and super helpful. You guys make everything SO easy on us. We appreciate you a lot!!"

- Brandon B.
customer since 2010

"I have been with Erie Insurance for many years, and always a good experience. Although my favorite agent, Christy May, is no longer there, I will need to adapt."

- Charles S.
customer since 2014

"You are always forthcoming, professional and prompt"

- Customer since 1984

"There is always a competent local person on the other end of the phone."

- Gunnar S.
customer since 1991

"Always a quick reply back with any answers we may have. Thank you"

- Michael S.
customer since 2013

"Always attentive to our insurance needs and always polite"

- Customer since 2008

"Insurance Centers agents have always been extremely helpful when we’ve needed it. We appreciate the efforts made to get us the best coverage at the best price."

- Customer since 2007

"When I called, you promptly answered my question."

- Customer since 2000

"Great customer service very knowledgable agents very good to work with."

- William W.
customer since 2014

"Janelta is awesome!"

- Brian T.
customer since 2010

"You guys are always so helpful and on top of things. Thanks!"

- Cynthia L.
customer since 2018

"I've always received timely and curtious service .Good prices and friendly people"

- Customer since 2017

"Very responsive and knowledgeable. I have a great deal of confidence in my agent’s ability."

- Customer since 2017

"Insurance Centers were always very helpful and prompt l with claims or priciing quotes,Have been customers for many years and very satisfied !!"

- Customer since 2005

"You are easy to contact and answer my questions and solve my issues immediately on the phone."

- William S.
customer since 1998

"Always prompt service and a pleasure to work with!"

- Tommy L.
customer since 2016

"Fast, simple and friendly. Electronic signatures save a lot of time!"

- Jason S.
customer since 2014

"My matter was handled quickly and easily. Staff was most helpful and answered questions on the spot."

- Customer since 2020

"I’ve have always had great customer service! Every time I call in I am connected with the appropriate person who does an EXCELLENT job answering any and every question I have."

- Amber S.
customer since 2011

"Great customer service. Employees always are very helpful."

- Customer since 1999

"Your always there to help us anyway you can. Great customer service."

- Mark A.
customer since 1997

"I always get a hold of someone when I call, and they answer questions/take care of issues quickly."

- Kathryn W.
customer since 2013

"Pricing and service."

- Customer since 1990

"Personable, consistently friendly customer service and of course reasonable/affordable prices."

- Jeannette N.
customer since 2005

"always very helpful with everything and fast to fix"

- Robert J.
customer since 1994

"Did a great job"

- Steve F.
customer since 1998

"Knowledgable personnel giving me options to choose from. I appreciate the ability to make my own decisions on my own needs."

- Norman G.
customer since 1990

"Great service. Highly recommended."

- Customer since 2019

"Great Customer Service. Every single time I have called I have always received the help I needed and my questions get answered promptly. Seriously, my experience with you has always been very very good. Thanks for the terrific Job you do."

- Joseph S.
customer since 2014

"Barbara Kyle is professional, efficient., and a pleasure to do business with."

- Customer since 1990

"Always helpful with adding to our policy and answering questions."

- Customer since 2013

"You always respond promptly to answer our questions and help us maintain the coverage we need."

- Customer since 1994

"George was very easy to work with over the phone and through email. I did not have to go into any offices."

- Kate P.
customer since 1998

"I moved my business from Nationwide because of a significant difference in the premiums that I was offered from Erie for the same insurance coverage."

- Customer since 2013

"She does a great job"

- Steve F.
customer since 1998

"Pleasant to work with."

- James B.
customer since 2015

"Michelle made updating our policies, fast and easy."

- Meshell W.
customer since 1999

"Always helpful and kind"

- Customer since 2007

"The staff is always there to answer questions and help with anytbjnr we need"

- Customer since 2015

"Insurance Centers has been very friendly and easy to work with, has been able to quickly answer policy questions and is conveniently located."

- Customer since 2006

"Everything was great. I appreciate the help at a difficult time."

- Customer since 2020

"Very helpful when we have any questions. Freindly service"

- Customer since 2011

"Always there when needed"

- Customer since 2018

"By far the best prices around. They are also very friendly and personable. Great customer service, quick to reply."

- Customer since 2018

"Service.... Personal Service!!"

- Customer since 2017

"Michelle Myers is very personable and responsive. It was very easy to get set up and rolling, even across state lines, and I feel that she worked to make sure my family gets the right coverage at the right price."

- Customer since 2017

"Quick to respond and act. I love the service. Stay healthy!!"

- Customer since 2018

"Rates are better than State Farm - monthly automatic deductions are convenient - highly recommend this insurance company"

- Customer since 2014

"You are always on top of everything I asked of you"

- Steve F.
customer since 1998

"We have a great agent that checks in with us all the time!"

- Jack J.
customer since 1991

"They have good rates and are willing to help u anytime of the day or night."

- Randy M.
customer since 2018

"Professional and friendly staff, competitive rates"

- Customer since 2016

"Michelle and all of the Insurance Center team are always helpful and eager to assist my needs and request."

- Heather M.
customer since 2017

"Got us a good rate on our home and car insurance. Got us a very substantial savings from the previous company.."

- Customer since 2016

"My current agent provides great customer service."

- Customer since 2002

"Erie Insurance has no equal. Your service is always prompt, courteous and accurate."

- Robert T.
customer since 2006

"You are prompt and respond to any questions or requests."

- Customer since 1995

"You are very friendly,courteous, and helpful."

- Marvin M.
customer since 2011

"Discounts & figuring out umbrella coverage"

- Customer since 1998

"The staff is always friendly, courteous and helpful during our face to face conversations along with our discussions on the phone."

- Customer since 2013

"Great prices, great services. I recommend you guys often."

- Customer since 1996

"I have always received great service as well as good premium/payment options."

- Claudette C.
customer since 2002

"Reminders about due dates were helpful, important to my business. Efficient, friendly staff."

- Michael E.
customer since 2014

"Great service and prices. Heather was great to work with!"

- Customer since 2018

"You are always so helpful and understanding of any situation that I have a question or concerns about"

- George P.
customer since 2017

"Christi is spectacular! The people she works with are blessed to have her! I couldn't ask for a better person to assist me in my insurance needs!"

- Carol W.
customer since 1995

"Always very friendly and prompt service."

- Charles H.
customer since 1999

"Experienced agent, very knowledgeable, does not guess or get confused. Answers correctly or, if others' input is needed, comes back with full info at promised time. Professional."

- Customer since 1990

"Your customer service is above exceptional!! And the times we have had to submit claims, the prompt attention to them and what was covered was simply amazing."

- Douglas S.
customer since 2003

"Willingness to get right on our concerns and solve them asap"

- Customer since 1994

"Availability and quick response for claims"

- Customer since 1993

"good rates good service"

- Allan E.
customer since 1999

"ALWAYS EAGER TO HELP. LIKE BEING TO DO EVERYTHING BY PHONE, MAIL OR EMAIL."

- Customer since 2015

"They provide professional service at the best rates around. I highly recommend them!"

- Nathaniel L.
customer since 2017

"Fast turnaround every time I need something"

- Customer since 2020

"Being able to talk to an agent is always great!"

- Linnea B.
customer since 2015

"Shopping for best price on motorcycle insurance."

- Customer since 2018

"Very friendly and helpful staff that is willing to go above and beyond to help their customers."

- Teressa R.
customer since 2013

"Always fast and very helpful!"

- Larry A.
customer since 1993

"You were very helpful on the phone when I first contacted you about insurance for our camper. Thank you!"

- Customer since 2017

"You have always been very knowledgeable and helpful with our insurance needs, making sure that we get the best coverage and price not only for our vehicles but also our homeowners insurance! Thank you for all you do!"

- Joyce M.
customer since 2002

"Staff are always helpful and responsive when I need something."

- Thomas B.
customer since 2016

"Michelle has been on top of all questions and helpful"

- Patricia S.
customer since 2018

"Easy to renew service, helpful when I was first looking for service. Haven't had to actually use my insurance yet (thankfully) but I feel like if I do I wont have any problems with the helpful people you keep on site."

- Customer since 2018

"We appreciate the ease of access as well as courteous and efficient customer service that we receive, regardless of the issue."

- Customer since 2016

"You’ve always kept my bills decent prices and always work with everyone to make sure we keep our insurance. For instance if our bill is due and we don’t get paid for two weeks you always help people out."

- Customer since 2021

"George and the entire staff at Insurance Centers (Morgantown) have always been great to work. They are responsive and thorough!"

- Customer since 2004

"Very helpful when I call. When my son totaled his truck and the person who caused it fled the scene I felt you went above and beyond to get him the most out of it that you could."

- Customer since 1990

"Very helpful and had coverage asap. Thanks"

- Customer since 2019

"Scott is always very informative and helpful."

- Customer since 2015

"You make it easy to renew my insurance on the phone / via email and your prices are a lower than most competitors I’ve considered."

- Customer since 2018

"Barbara and team are always very responsive and honest. We shopped around for insurance when our daughter started driving. Insurance Centers provided many options and Erie provided us with the best, most cost efficient option."

- Customer since 1997

"Always helpful, always there to answer questions."

- Customer since 1997

"This summer I was in an accident and Insurance Centers was on it and things moving for me in less than 24 hours. I have been with Erie and Insurance Centers for several years and I recommend them to everyone!"

- Michelle U.
customer since 2016

"People are pleasant, my only complaint is Scott my agent rarely gets back to me timely, sometimes not at all."

- Customer since 2009

"Staff is friendly and they always answer my questions. If I request any new information they have it to me in 24 hours and follow up with me within the next few days."

- Customer since 2018

"Very responsive and helpful!"

- Angela L.
customer since 2020

"Quick and easy, always helpful."

- Kevin C.
customer since 2014

"Good customer service changes are made quickly"

- Customer since 2018

"The price and service quality cannot be beat. I try to convince friends and family members to switch to you guys all the time."

- Michael H.
customer since 2017

"Excellent premiums & customer service"

- Kevin W.
customer since 1998

"We have been with Insurance Centers for over forty years. Never had any trouble filling out a claim. Always got the money to fix whatever had happened to our vehicle. Just wish it didn't cost so much for seniors. Also should be better rates for not having any accidents or claims."

- Earl S.
customer since 1990

"Sean was very friendly, helpful and efficient. He answered all of my questions and quickly met our insurance needs. I truly appreciate everything he did for us"

- Carol W.
customer since 2020

"Great company to work!"

- Customer since 2020

"Sherry Bailey has always been readily available to help me with any of my business insurance needs and always making sure I’m in compliance with the Builders I work for. I really appreciate all the hard work put in by her."

- Customer since 2018

"Great coverage at a great price and insurance made personal. Love not talking to robots!"

- Customer since 2019

"Insurance Centers Inc. is great! They really value their customers and are always there if you need them."

- Brandon B.
customer since 2019

"I’ve unfortunately been in a few accidents that were outside of my control. I’ve always been dealt with promptly and professionally. I also haven’t experienced the constant price increases here that I have seen with other large providers I’ve had. Happy customer so far, keep it up!"

- Customer since 2015

"When filing a claim when a deer hit my car I was contacted promptly by the adjuster and the claim was handled quickly. Good job"

- Customer since 1993

"Each employee we have worked with have been very professional and helpful with all of our needs from, home to car to business. Recently my parent's car was hit in an accident and I was extremely impressed with the way they were treated and helped during this difficult time, it is because of that behavior and service I will be happy to recommend Insurance Centers Inc."

- Gregory M.
customer since 1999

"Great overall Ins. provider. Very quick to respond to any questions and can find you coverage for just about anything and at a reasonably price. I would give them an A+ rating as I have been very satisfied."

- Jay B.
customer since 2018

"When I need you you are there. Not there as in I'll get back to you later. Most all the time it is an immediate response to whatever questions I have. The representatives of your company are top notch. They explain the policies in detail to ensure that you are aware of what you are needing."

- Beverly M.
customer since 2011

"Service model and responsiveness are excellent along with knowledgeable representatives!"

- Customer since 1997

"Always helpful and efficient."

- Customer since 2018

"I am your customer for over 25 years. Each time I needed anything, I was very satisfied with the way it was handled."

- Customer since 2009

"Very easy to set up"

- Molly Y.
customer since 2019

"Scott Lorince is as knowledgeable as he is friendly. Always a pleasure working with him!"

- Seth G.
customer since 2019

"Low rates great people and communication and fast response"

- Devin W.
customer since 2019

"Always have a fast reply with quotes or any other questions one may have. Very friendly to work with also. Finds the cheapest and best coverage for you as a individual"

- Customer since 2016

"Your employees are friendly and helpful and only a phone call away. They have always been able to fit our needs, whether it's house insurance or car insurance."

- Customer since 1990

"Good rates and friendly employees, I was treated very politely and respectfully"

- Customer since 2019

"Provided quick service at a reasonable cost for unoccupied house until it sold."

- Customer since 2019

"Good pricing. Fast results. Honest information. Professional and polite service from insurance agent."

- Customer since 2019

"Professional, knowledgeable and efficient staff."

- Customer since 2020

"Jon was great to work with. Answered all questions promptly."

- Customer since 2019

"Fast, detailed quote and saved us quite a bit of money."

- Customer since 2019

"No issues at this time did a great job"

- Customer since 2012

"Everyone there is polite, helpful and knowledgeable. I can call anytime and get fast service. I would never get insurance from anyone but Erie."

- Customer since 1990

"Would definitely recommend!"

- Glenn T.
customer since 2019

"Y'all have been very helpful in getting me the best customer service & auto insurance prices possible. Thank you!!"

- Customer since 2018

"Heather and my agent, Greg Parsons, made the procedure painless and they walked me through every step."

- Dylan S.
customer since 2018

"We love our agent"

- Vickie J.
customer since 2019

"Great service"

- Customer since 2018

"I love working with Janelta Curtis, she is very knowledgeable and I can rely on her for accuracy. She has a positive and professional attitude I know my clients will love. I don't hesitate when giving my clients her information."

- Customer since 2019

"Janelta Curtis responds immediately to any request for assistance."

- Leslie P.
customer since 2017

"Barbara helped to lower my auto insurance"

- Customer since 2001

"Prompt responses. Always available to answer any questions. Great customer service and coverage"

- Customer since 2017

"Each time we have needed service (primarily at the Kingwood Office), it has always been quick and efficient. Each time I have had an auto claim they have always been handled very quickly and professionally."

- Customer since 1990

"Just everything ! If I was late on a payment ! You guys always try to work with people and do your best"

- Timothy C.
customer since 2000

"George Drennen could not have been more helpful!"

- Christopher M.
customer since 2019

"Very helpful in selecting the right insurance for my business and needs. Straight forward about what we need and how much it would cost."

- Samantha C.
customer since 2014

"Janelta was very easy to work with. She's responsive and quick; most importantly she's trustworthy. I recommend her to everyone I know."

- Megan U.
customer since 2019

"George has always been a huge help whenever needed"

- Customer since 2015

"Great insurance, great help on claims even when I was out of state, great rates."

- Customer since 2017

"It's the personal touch. I can stop in anytime and speak to a human and resolve my dilemma in minutes, no really just minutes, without an appointment. I've dealt with the same agent for over twenty years. She makes me feel like a very important client and friend. Nancy Dennis has always taken good care of my family and business needs. You don't fine that to many places anymore. Thanks Nancy."

- William B.
customer since 1990

"Insurance Centers Inc. has always been very responsive to both email and phone calls. This level of service is very important to me as a small business owner."

- Douglas B.
customer since 2019

"Professional and courteous staff provide quick answers. I have never been put on hold for more than a couple of minutes, I have recommended the Insurance Center numerous times to friends and family."

- Customer since 1990

"Janelta is amazing! I recommend her to everyone that mentions insurance!"

- Customer since 2016

"Always available to clearly answer any questions i have and always professional and courteous over the phone and during office visits."

- Customer since 2018

"Just good people to work with"

- Customer since 2018

"Friendly staff always willing to help out as lifes needs changes"

- Stephen M.
customer since 2009

"Super helpful and cost effective. Had everything set up for us in a matter of minutes so our UTV purchase went through."

- Anthony S.
customer since 2019

"It was fast and easy to set up coverage. We didn’t even have to come to the office, which was great!"

- Shaina M.
customer since 2019

"Insurance Center, Erie Insurance has the lowest rate for home and car insurance. The Staff is very courteous and pleasant and will answers questions that a customer may have!"

- Barbara V.
customer since 2003

"We have been with Erie Insurance for roughly 40+ years and have never had an issue with your service. Any request have been taken care of immediately. Thank you."

- Customer since 1990

"heather McCoy is excellent in her knowledge of insurance and always ready to meet us at any time--this is important because we did have problems with prior insurance company --in that they were not responsive to our questions--it appeared as thought the prior insurance company -was not responsive to our needs --this is why we changed"

- John Lee D.
customer since 2018

"Got to have trust in ur agent. A good agent is friendly and client centered. They must do everything within their power to G eat the client the total care needed—that with. BOTH price and services"

- Rebecca T.
customer since 1990

"I have been a customer since I bought my first car in 1989. I have my car and my house insurance with you. Insurance centers & Erie have already taken care of our claims."

- John H.
customer since 1990

"Insurance Centers have always been happy to help with any changes we've had to make and always consider what's best to meet our needs."

- James B.
customer since 1992

"Anytime I have had a question, you have answered it right away and when I got my new car my insurance transfer was great."

- Customer since 1995

"I like insurance center because they keep me insured properly and Ad or delete my vehicles as needed, I'd gladly recommend them to my friends ....... there very easy to deal with... B.P"

- Bryon P.
customer since 1992

"Always helpful to answer any questions we may have."

- Glen M.
customer since 1990

"Always available for phone call"

- Michael A.
customer since 1990

"Always service us promptly and professionally when we are in need."

- Customer since 1990

"Everyone that I have dealt with in this office have been helpful and polite . Changes to my policy are done quickly. And I especially like the fact that the costs of my insurance have gone down yearly! Thank you Insurance Centers!"

- Customer since 2013

"I had a fire at my home and your adjuster was courteous and prompt. I received a check very quickly . I have stopped in your office with questions and have been treated with respect (something that is missing from so many bussinesses). I have told many people how ive been treated by the Morgantown office."

- Customer since 1990

"I always get good quick service when I need help, be it in person or on the phone. If I ever have questions they are always willing to get me a suitable answer in a timely manner."

- Michael B.
customer since 1990

"You have always always unraveled every problem and answered every question I’ve had. Very timely payment on storm damage to house and minor damage in car accident."

- Ellen R.
customer since 2002

"Good rates, excellent service!"

- Customer since 1990

"Nancy is very helpful with any insurance questions. She tries to get the best coverage for the best price."

- Customer since 1990

"I always have received prompt efficient responses to all of my questions from the staff at the Morgantown office of Insurance Centers. I have also appreciated their solicited and unsolicited suggestions as to how I might focus my policies to my insurance needs."

- Customer since 1990

"Efficient and timely."

- Dennis G.
customer since 1990

"You make it very convenient to pay my bill and you are always there to help when the need arises."

- Carla W.
customer since 1990

"Nancy has always been exceptional with her knowledge and willingness to help!"

- Mary R.
customer since 1990

"I've been with the Insurance Centers since I was 16 years of age. I've had no problem with them and if I've ever needed them for anything they have always been there."

- Sharon M.
customer since 1990

"Ease of access. Employees that are always ready to help. Competitive rates."

- Herbert G.
customer since 1990

"Fast friendly service. Also it is easy to communicate by email. Allows me to contact you and make changes any time.Nancy is very helpful and a pleasure to work with."

- E B.
customer since 1990

"It’s always an easy process"

- Customer since 2015

"Larry has carried his insurance for over 50 years with the Insurance Center and Erie Insurance and has been very please with the care he has been provided with."

- Customer since 1990

"Friendly.....always answers all my questions"

- Ernest P.
customer since 1990

"Knowledgeable and always helpful. Good coverage and rates."

- Denver H.
customer since 1990

"Each time I call for a change or to ask a question, I am always confident that a representative will respond immediately and give me the best service available."

- Judy C.
customer since 1990

"Best prices for insurance and fast friendly service."

- William B.
customer since 1990

"I have never lacked for attention & consideration whenever I have contacted you for anything. That's a high value trait that's hard to find now-a-days."

- Joseph W.
customer since 1990

"You people are always available . You give answers to our questions in a precise way."

- Abnash J.
customer since 1984

"You're always there when needed. Have been with you for probably 25+ years. Appreciate your great service. Thanks again!"

- Customer since 1990

"I have always received prompt courteous service from Insurance Centers."

- Customer since 1990

"No matter when I call, your office is on top of things, be it changing auto insurance or homeowner insurance it's taken care of in a timely manner."

- Donald W.
customer since 2003

"Your agents are personable & accommodating."

- Customer since 1994

"I like the people and the closeness of the company. Feel comfortable if I need to ask questions. Treated like family"

- Mary S.
customer since 2017

"You help me find a lowest insurance for my needs and you got right back to me the experience was very nice"

- Lorinda P.
customer since 2017

"I hear of bad auto insurance stories quite frequently. I have none to share. 20 plus years!!"

- Customer since 2003

"Very prompt service"

- Customer since 1997

"Great proactive agent & personal service."

- Customer since 2015

"When I changed vehicles the person on the phone was very helpful in adjusting some of my insurance options."

- Ethan R.
customer since 2002

"Someone is always available to answer questions or assist us if needed. Sometimes issues have occurred that are not easy to answer, but have always had them resolved in a timely manner. We are treated with patience and respect."

- James T.
customer since 1990

"I have been with this company for many years. They are always quick, if needed, with a problem. They have or can find the answers to your questions."

- Laura C.
customer since 1991

"We have done Commercial & Personal Insurance with Insurance Centers for close to 25 years. They treat us well, get competitive rates and most of all, manage our Business Health Insurance Plan. Any questions - please call me. Tom Wiley"

- James W.
customer since 2002

"Michelle is quick to respond with your needs."

- Customer since 1996

"I have been insured by Erie for many years, and have always been very pleased with the service whenever needed, I have a great contact with my local office in Christy May, who always goes above and beyond to help with my insurance needs for both my auto and home policies."

- Charles S.
customer since 2014

"Service is prompt and available. We have been life long customers and have had very few issues. Thanks"

- Customer since 1994

"Good people, good service."

- Richard B.
customer since 1999

"Always responds in a timely manner."

- Customer since 2018

"Reasonably priced insurance, fast service, knowledgeable staff."

- Customer since 2013

"Insurance Centers Inc. always finds the best coverage options for my needs. With their recommendations, I feel confident I'm getting the right coverage at the right price. Thanks!"

- Ralph S.
customer since 2010

"Janelta is wonderful! She is very kind, considerate and a sole reason I feel comfortable referring clients to Insurance Centers. She does her best to understand what type of insurance and coverage is needed. She uses her knowledge of insurance to assist clients in the best way for their company or personal situation. I know I can go to Janelta and receive a correct answer on any question I or my clients would have."

- Beverly R.
customer since 2017

"Even though I'm a very small account I have always been given expedient service."

- Lance A.
customer since 2018

"I am always taken care of when I call in and need assistance."

- Customer since 2015

"Nancy does a great job answering all my questions! She is diligent in providing excellent customer service and she will be missed once she retires."

- Amy N.
customer since 1994

"Sean made our transition extra easy and we are happy with our new rates!"

- Donna J.
customer since 2018

"The service was great and their homeowner’s insurance is much less expensive and a superior product to the larger carriers."

- Customer since 2018

"Fast and courteous service on very short notice. Very professional service. Thank you very much. Randy"

- Customer since 2019

"People are always quick and friendly to help out with everything."

- Marty S.
customer since 2018

"Scott has always been very helpful with our health insurance. He is very responsive and always makes sure we have the best policy for our family. ~~ Denise Groves"

- Doug G.
customer since 2007

"Great rates and Nancy Dennis is great to help in anyway she can!"

- Customer since 2017

"You work for us in a professional manner."

- Vincent W.
customer since 2017

"Jon is a great Representative for Insurance Centers! He set us all up with a bundle policy and we got a great deal. 10/10 recommend to others!"

- Brandon B.
customer since 2019

"Very helpful, understanding, patient, and quick!"

- Customer since 2011

"I appreciate someone answering the phone when I call. I appreciate being able to get documents faxed to me when I need them. Janelta does a fantastic job!"

- Carol W.
customer since 1995

"I have a wide range of Insured entities with your agency and have found that Janelta has been very easy to work with. She has been very fast with a response to any questions, pricing has been very competitive and she has always found the answers about any concerns I may have by reaching out to the people with the knowledge in area we are into."

- Customer since 2018

"You are a great company always there for us when needed !! You was right with us when our house was broken into !!! Your just altogether great company !!"

- William S.
customer since 1990

"Quick response and friendly service!"

- Sheri G.
customer since 2019

"You're always responsive, no matter the question."

- Jesse B.
customer since 2020

"Only took about 5 minutes to get insurance for my golf cart. Thanks Michelle!"

- Customer since 2015

"All of my insurance needs were met at a great rate!"

- Jamie D.
customer since 2019

"We enjoyed our visit from the start. We were in a hurry to get an appointment. We got in same day. Given the best price for our needs. Great customer service"

- Customer since 2019

"We were provided with friendly, wonderfully-quick service when we switched our policies to Insurance Centers. Nancy was wonderful to work with and it was a very smooth process."

- Customer since 2019

"Michelle delivered what I needed in a timely manner. She has been patient with me and my situation during a construction phase at my new property."

- Ruth G.
customer since 2018

"I appreciate the personal touch I’ve received over the years. Nancy has kept me up with things that would give me better coverage or save me money."

- Robin F.
customer since 1990

"Never have a problem with any claims. Always taken care of in a timely manner."

- Customer since 1990

"Everything’s great!!"

- Mary S.
customer since 2017

"When I need to make a change in my policy or I have a question, it gets done promptly."

- Lonnie A.
customer since 1996

"Your staff is always ready to help, and their customer service is superb"

- Jeffrey S.
customer since 2007

"This is Mary, Dale's wife of 35 years on April 28. George Drennan helped me combine our auto and home insurance for a significant savings. Insurance Centers, Inc. has been our vehicle insurance company of years and has always been there when needed. I am happy with the staff, coverage cost and peace of mind the insurance offers. I wouldn't hesitate to recommend Insurance Centers if the topic ever comes up in conversation."

- Dale K.
customer since 1997

"Called me when you found out a way to lower my rate. Another time I lost my insurance card and needed it really quickly, called insurance centers and an employee emailed it to me within 5 minutes."

- Customer since 2012

"Barbara Kyle is always available to help us in a friendly and professional manner."

- Richard K.
customer since 2001

"Your staff are dependable and very experience in their field"

- Customer since 1999

"An excellent company with good rates and excellent service"

- Customer since 2018

"Scott is the guy when it comes to all things insurance. He is knowledgeable, approachable, and easy to get a hold of!"

- Customer since 2000

"You have always provided me a good product and given me prompt service for about 25 years."

- Robert T.
customer since 2006

"My agent Heather McCoy is an outstanding insurance rep, we love her very attentive to our need . Always professional. Could have, and wouldn’t have any other insurance agent, she’s a keeper we live ya Heather !!"

- James B.
customer since 2017

"We have worked with George Drennen and he is very kind, professional and took the time to find the best coverage and quote for us. We really appreciate the time he spent to get the best for our family! When you call in the receptionist is very kind and helpful. Thank you so much!!"

- Customer since 1994

"Prompt service and lower rates than the competitors..."

- Douglas M.
customer since 1995

"Always curtious and willing to help out."

- Customer since 2018

"Great customer service!"

- Customer since 2013

"My son just recently purchased his first vehicle on his own ( no help from mom). He called and set up his own plan separate from mine. I was happy with the way he was taken care of, and was surprised at the cost he was able to get at his age. He has called in to ask questions a couple of times, and has always been given information he needs. Thank You for all your help. It makes it a lot easier on me, not to have to call and do everything for him. Thanks again."

- Customer since 2018

"Scott was amazing to work with! He seemed to have really done the research as to the type of coverage my business needs! He provided me with amazing insight and really helped me prepare for the future! I highly recommend Scott and Insurance Centers!"

- Seth G.
customer since 2019

"I have always received prompt response whether it be e-mail or phone. It is very easy to ignore an e-mail and say I will get back to it. You respond to an e-mail immediately and let me know what the next step will be. If I need something right away if it is at all possible right away is how I get it. I have never been put on hold without a reason for the delay."

- Beverly M.
customer since 2011

"Working with Scott Lorince and Christi May has been a pleasure the last two years. They are knowledgeable and always available to answer any questions or make changes I need done and in a very timely manner. They check in regularly to ensure my needs are being met. The folks there are terrific."

- Steve R.
customer since 2000

"Christi May is easily available by email or phone anytime I need her. She always answers my questions and concerns quickly and professionally . ."

- James L.
customer since 1999

"My experience with Jon always has been uplifting and informative . Has always been there and answered all my needs. I am happy with Jon."

- Timmy G.
customer since 2017

"The folks at Insurance Centers have always been there when needed...they give personalized, professional assistance on a consistent basis and quickly respond whenever I've asked for help. I've used them for over 15 years and will continue to do so."

- Kevin B.
customer since 2009

"Great customer service and very timely responses"

- Customer since 2019

"George took care of our insurance needs in a very quick and efficient way. Not to mention less costly than another agency we had contacted until we found out about him. He is also one of the most pleasant people we have ever had the pleasure of speaking with. I will always turn to Insurance Centers, Inc. for our insurance needs."

- Customer since 2018

"We received help with our insurance in a friendly and fast manner. We appreciate all of the help you have given us. Thank you, Randy"

- Customer since 2018

"Knowledgeable competitively priced and always willing to help when situations arrive"

- Stephen M.
customer since 2009

"Very responsive and quick to meet all my needs."

- Customer since 2003

"Barbara Kyle is super helpful."

- Customer since 1990

"nice to work with"

- Richard G.
customer since 1990

"Very good customer support plus a very thorough review and really took time to answer questions."

- Rebecca T.
customer since 1990

"Always helpful with all my insurance questions or needs."

- Glen M.
customer since 1990

"Friendly service. Always there when we need answers even if it’s nit the one you’d like to hear"

- James S.
customer since 1990

"Personal, friendly service. Willingness to help when needed."

- Customer since 1990

"I have been with Insurance Centers Inc. for many years and they have always given me the best advice for the insurance company to choose and recommended the best plan for me based on my needs."

- Sylvanus W.
customer since 1990

"Great personal attention and very cordial individuals to work with. Highly recommend to everyone."

- Customer since 1990

"Reasonable rates, excellent customer service, fast and fair claims processing. Overall stellar service!"

- Customer since 1990

"Whenever I have a question or an issue, Insurance Centers is very quick to respond. I do have an Erie agent very nearby now, but the service I've received with Insurance Centers has made me want to keep my business there. In today's world, it's sometimes difficult to find companies that truly want to do a good job for their customers. Insurance Centers does!"

- Customer since 1990

"Anytime I've had a problem and needed assistant, no questions were ever asked, they were always there to help me."

- Sharon M.
customer since 1990

"Insurance Centers has been taking care of all of our insurance needs for years. We have been very pleased with all of the staff over the years, but we especially appreciate Michelle and her friendliness and efficient handling of all of our needs."

- Jami W.
customer since 2007

"Always there when we need you and the best part is your constant support"

- Michael A.
customer since 1990

"We have had coverage with Erie and the Ins Centers for a number of years. Fortunately we have not had any large claims but the ones we did have were expedited very quickly and very professional."

- Herbert G.
customer since 1990

"I have received good service for over 25 years."

- Gary C.
customer since 1990

"You guys have always been prompt with service and the costs have been competitive."

- Judy C.
customer since 1990

"Very easy to talk to. Always willing to help."

- Customer since 1990

"The representatives at Insurance Centers have always been courteous and prompt in answering any questions that arise."

- James D.
customer since 1990

"very nice to deal with"

- Customer since 1990

"Provided a quick response and support. Great customer service! Thank you to Nancy Dennis"

- Customer since 1990

"Always very helpful and with great suggestions."

- William B.
customer since 1990

"Always fast and professional service! Thank You"

- Customer since 1990

"Helpful when needed."

- Marshall W.
customer since 1990

"Very prompt personal service. We have made a great deal of changes to our insurance portfolio over the last 2 years. Christi has been very helpful through the years with this process."

- James L.
customer since 1990

"Great insurance service given by Nancy Dennis!!!"

- Customer since 1990

"Great people to work with and very professional...."

- Gregory F.
customer since 1990

"Jon made the whole process easy and painless, and he worked very quickly."

- Daniel H.
customer since 2018

"The whole process was super quick, and George was very knowledgeable and understanding, guiding me through interpreting the policy and terminology."

- Customer since 2018

"Janelta was very prompt and answered all of my questions. She's maintained a high level of contact and communication throughout the process."

- Stacy M.
customer since 2018

"Always willing to work with me and help me with what I needed."

- Danica G.
customer since 2015

"You saved us money for both home and vehicles"

- Customer since 2016

"Michelle was great. Everything was very convenient for me. Very happy with my decision to call her."

- Nathan M.
customer since 2018

"Great service and my questions are always answered and calls returned."

- Victoria R.
customer since 1995

"The level of customer service provided can not be matched by anyone else"

- Vince A.
customer since 1998

"Janelta has been great to us. Honest and straight forward. Always meets our needs."

- Mark A.
customer since 1997

"Very nice, affordable, and there for you at all times!"

- Customer since 2017

"Agents are always pleasant and are able to resolve my issues when calling."

- Customer since 2015

"All of my insurances for everything is through the center. We really couldn't ask for better. Thanks guys."

- Tina P.
customer since 2013

"Anytime I've called they've always been so helpful"

- Lorinda P.
customer since 2017

"We appreciate your cordial attitude & willingness to help with our insurance needs."

- Customer since 1994

"They always respond quickly and helpfully to my requests."

- Kathryn W.
customer since 2013

"I feel like I got a great rate for homeowners insurance, and have always received prompt and friendly service from agents at Insurance Centers. Thank you!"

- Heidi C.
customer since 2017

"I love the fast response time to questions and needs."

- Customer since 1998

"Barbara is always prompt and efficient with our needs."

- Mark D.
customer since 1990

"Any questions or requests are answered quickly or processed quickly."

- Customer since 2016

"The price comparisons you do for your customers is a really good thing. However, I wish that I had online access to my different accounts to pull them up whenever I wanted."

- Customer since 2011

"When I had an accident the adjustor came to my wife's workplace to see the vehicle, got her a rental car and had the car sent to Center Service and everything was great! The adjustor was very professional and went over everything with myself and my wife. Would recommend you to all my friends!"

- Timothy And Mary B.
customer since 2011

"Great service, competitive prices, and easy to work with!"

- Customer since 2011

"Great customer service Very attentive to my needs when I call or stop in"

- Jeffrey S.
customer since 2007

"I've always had respectful, thorough care from the Insurance Centers office and staff in Morgantown."

- Donald B.
customer since 2003

"I've been with Insurance Center over 20 years I believe and your service has always been excellent. Plus compared to other agencies you're premiums are lower and your coverage is on point for our needs. The representatives we speak with in any situation are always professional and courteous which means a lot in this day and time. Thank you for your service."

- Customer since 1998

"Quick response and a diverse range of services and insurance offering makes insurance center's our go to place for insurance needs."

- Customer since 2015

"I've always had no hassle treatment and dependable service and care. Customer for 25 years and always satisfied."

- Robert W.
customer since 1991

"Easy to get hold of agent and get my questions answered quickly!"

- Customer since 1996

"Responds and assists within a timely manner!"

- Customer since 1994

"I have always appreciated the friendly knowledgeable service that I have received from Insurance Centers. My agent has worked to find the best policy at the best price to meet my needs."

- Customer since 2012

"Agents have always been extremely friendly and attentive to my questions and needs for my insurance coverage."

- Theodore S.
customer since 2011

"Barbara is always very attentive to my insurance needs and answers all my questions very well"

- Stephen C.
customer since 1998

"We have always felt that we get a good price for our products. We have had to make a claim in the past and everything went very smoothly and fairly."

- Customer since 1991

"Always very helpful and quick to give a new quote if needed."

- Customer since 1998

"Over the past few years I have had to file claims on my insurance policies. Insurance centers has been very responsive to my claims and have given me support with the claims"

- Customer since 2011

"The folks who work there are ALWAYS friendly and helpful. My calls are returned in a timely manner and they worked with me to get exactly the right coverage at a cost I could afford. I have recommended your company to several folks already."

- Rebecca J.
customer since 2014

"Had a good experience with Ins. Centers. Very helpful, no issues. Would highly recomend to all my friends"

- Robert O.
customer since 2011

"The staff is wonderful and always very helpful. I love having a personal relationship with my agent."

- Tammy And Duane B.
customer since 1999

"Heather always responds quickly even if its a weekend. Her customer service is what keeps me coming back! -Ray"

- Ray G.
customer since 2017

"George is a great person to deal with. He is very polite & helpful with any questions I had."

- Customer since 2011

"Wonderful service. Would like a rewards program for being accident free."

- Customer since 1990

"I love insurance centers. They make me feel like family. If i have any questions Nancy is there always to help. I appreciate the kindness that insurance center and nancy exspress."

- Manuel M.
customer since 2010

"Best price"

- Customer since 2017

"I tend to switch between vehicles frequently. I like how easy and quick it is to make a policy change and the staff is always nice and willing to help!"

- Roger C.
customer since 2000

"You’ve done everything right!!!"

- Stacy B.
customer since 2010

"You guys are very responsive to what your clients need. Your responsibility is above and beyond. As a customer, we want that kind of service. Keep up with your good work"

- Orchid Lanh T.
customer since 2014

"Christi May is a tremendous asset to your company. Her professional demeanor and kindness exceeds expectations."

- Kelly H.
customer since 2015

"I like the service and convenience of payment. Value is another important feature of this insurance."

- Customer since 1995

"Erie is a good insurance and we have not any problems. The staff of Insurance Centers have always been friendly and helpful. Any request for policy changes have been completed in a timely manner."

- Michael T.
customer since 1990

"It was very easy to get a quote. Everyone was extremely nice and easy to communicate with."

- Julie S.
customer since 2018

"Sean Hatfield went out of his way to help me during the stressful and confusing process of closing on a new home. A very friendly and thorough person to deal with! I would recommend Sean and Insurance centers to anyone!"

- Kevin & Rebecca M.
customer since 1990

"Insurance centers goes above and beyond with customer service."

- Customer since 2009

"Staff is always helpful and courteous. The agent made a suggestion that saved us money! How many insurance agencies would do that? Few!"

- Dale K.
customer since 1997

"I appreciate how you are always available to take my call and I get a prompt answer that typically best fits my needs."

- Chadwick S.
customer since 2017

"Always provide fast friendly customer service."

- Adrian L.
customer since 2009

"Always helpful and knowledgeable."

- Customer since 1994

"Very helpful caring people"

- Daniel M.
customer since 1995

"Fast friendly service. Answered any questions I had about insurance."

- Christopher J.
customer since 2003

"Great customer service very personable agents! Also we have had a couple insurance issues over the last couple years and you guys helped us out every step of the way to the very end!"

- Customer since 1999

"when ever I call with a question or problem the person that answers the phone can answer my question or solve my problem."

- Customer since 1994

"Explained my options for me for my homeowners coverage when I moved back to Preston County a year ago. Thanks for the good service, Tom Donaldson"

- Thomas D.
customer since 2005

"Professional and individualized service consistently demonstrated at all levels of the company."

- Eileen J.
customer since 1998

"Great service as usual. I would highly recommend."

- Customer since 1994

"You called me back immediately, you followed up to let me know where everything stood in the process of getting the bond, and you were very quick to find what I needed. The thank you note was also very nice to receive. Thank you for making a difficult time in our lives easier."

- Teresa T.
customer since 2018

"Easy to work with and handled all needs."

- Customer since 2018

"The people there actually care about you."

- Customer since 1996

"I feel this business understands the importance of customer service! Our family uses Insurance Centers Inc. for all of our insurance needs."

- Tommy L.
customer since 2016

"Brittney is the best to work with. Easy to talk to and has immediate solutions!"

- Customer since 2011

"We love our insurance rep. She does a great job. She is always doing her best, and gets us a response quickly. We highly recommend Insurance Centers."

- Customer since 2016

"Everyone is always helpful, professional and friendly while answering questions and solving problems."

- Customer since 1998

"I like that the final price is quoted up front. No teaser rates like other insurers offer. My bet is I could beat your rates anytime I wanted to but six months later the other group would increase beyond your rates. I don’t like surprises like that."

- Customer since 1999

"Everyone is always so kind and helpful when we have ever needed something"

- Customer since 2007

"We've been working with Insurance Centers for well over 5 years now. They've always been able to provide us with the best rates, and the customer service they provide is outstanding. I have our home, auto, and both of our businesses covered through Insurance Centers. I would highly recommend them to anyone looking for any type of insurance coverage."

- Customer since 2013

"The service we received was great not to mention saving us a lot of money...thank you!!"

- Customer since 2018

"Nancy Dennis is the BEST insurance agent EVER. I couldn't imagine going to anyone else for questions or help."

- Shana F.
customer since 2008

"Friendly service"

- Customer since 2013

"Professional, courteous, good quality information, help with choices, good prices"

- Customer since 2016

"Michelle Meyers is very easy to work with. I live in southern PA and made everything simple for me to do remotely. When I needed to make changes to my policy, she did it quickly and with no hassle. My family and I are happy Insurance Centers customers."

- Customer since 2017

"Always very professional with quick responses to my questions. When I had an accident my claim was handled very quickly and I had very positive reinforcement from my agent."

- Gust K.
customer since 2006

"Our car insurance rates are excellent for 2 cars 1 truck. When calling everyone is Always So nice and Polite!!! Thank You for the Kind Service!!"

- Darla S.
customer since 2016

"Very helpful and a pleasure to talk with."

- Customer since 2018

"Always polite and very helpful with my insurance needs and working to get the best prices for myself."

- Customer since 2015

"Friendly staff and great price."

- Customer since 2013

"Great Customer Service"

- Customer since 2002

"Always very helpful. Best prices. And incredibly friendly."

- Michael A.
customer since 1995

"When I was going through my divorce and needed to get my insurance split you all made it simple and easy. It was greatly appreciated with everything else I had going on. Also, I recently had a little fender bender and everything was taken care of with ease."

- Customer since 2006

"I always receive exceptional customer service. Anytime I have a question I receive a response almost immediately."

- Heather M.
customer since 2017

"Did a good job of guiding us as our daughter was a student driver then got her driver's license"

- Customer since 1998

"Erie seems to be an excellent company and the service you provide has always been prompt and accurate. Thanks."

- Robert T.
customer since 2006

"Very helpful and quick to respond to my questions."

- Taylor S.
customer since 2018

"Very professional. Keeps my small business informed and up to date on developments."

- Michael E.
customer since 2014

"Price is competitive. Claims handled quickly and efficiently."

- Customer since 1996

"Christi is always so genuine and sincere in our dealings together. She is patient and explains things in a way I can understand. She’s always bubbly and cheerful. You can just tell she loves helping people, and I’m so glad she’s in my family’s life."

- Monique C.
customer since 2015

"I have always gotten the best customer service, when I had an accident there was no delay in getting my claim started right away. I didn't have to worry about anything they took care of it all. thank you for being a great insurance company!"

- Customer since 2002

"We feel we were well taken care with our insurance needs"

- Customer since 1990

"Christi May is always available for me when I need her most. She is happy to help and has a positive attitude. She keeps me on track!"

- Carol W.
customer since 1995

"Friendly, professional staff"

- Ronald K.
customer since 1990

"We’ve had ERIE insurance for 30+ years in two states and occasionally compared other but never changed. Claims were handled quickly with no problems. Agents are always ready to answer questions."

- Customer since 2007

"I know I’m a hard customer to keep up with but your colleagues are very helpful, polite and responsive."

- Charles H.
customer since 1999

"Great customer service"

- Customer since 2018

"Really loved the process. Quick and painless and always answers my many questions. Love having Barabara Kyle as my agent!"

- Alex B.
customer since 2018

"You came through for me in a tight time pinch."

- Customer since 2018

"Quick and easy set up for Notary renewal."

- Amy D.
customer since 2018

"Very customer friendly with prompt response to questions or inquires. Price was competitive with others"

- Customer since 2015

"Erie has always had the best rates. Very friendly staff."

- Customer since 1995

"I appreciate your careful consideration of my needs. Thank-you."

- Customer since 2011

"Good pricing"

- Mahfuzur R.
customer since 2015

"The price is affordable and the agents are extremely helpful and nice"

- Patricia S.
customer since 2018

"George made the process of opening auto and home owners insurance policies absolutely seamless. He was patient, explained each step of the way concisely, and worked quickly and effectively to address my needs and concerns. I recommend him without reservation."

- Customer since 2018

"I always get great service from Insurance Center. Have been here for several years."

- Customer since 2006

"Jon Henry was so nice and helpful. He was very prompt in getting back with me with information. I appreciate how kind he was to me."

- Customer since 2018

"With the busy lifestyle, I love that I can email Michelle anytime, and know she will get back with me on the next business day. I never have to take time away from work to make a call. She is prompt, courteous and super efficient!"

- Customer since 2016

"Giving customers higher quality insurance for a lower premium."

- Martin V.
customer since 2018

"You've been responsive and provided me the best insurance at the best price."

- Thomas B.
customer since 2016

"Insurance Centers Inc.’s entire staff is helpful and quick to respond when I have changes or questions."

- Macall S.
customer since 2013

"When my sons vehicle was in a hit and run everyone that I had contact with was wonderful!"

- Customer since 1990

"I like that I can walk in your office and discuss matters face to face - insurance options, coverage etc. You are also very prompt when I call and need something over the phone such as proof of insurance or a quote."

- Customer since 2003

"Well every time I call and stop in everyone is very helpfull and take care of any problems I have"

- Keith A.
customer since 2015

"Pricing...and Heather was GREAT"

- Michael M.
customer since 2017

"Personal service. Always available to answer questions and advise us of what’s best for us with our houses and vehicles."

- Customer since 2002

"Scott always took the time with me on my healthcare insurance. To explain and make sure my needs were covered"

- Customer since 2015

"Great insurance company. Highly recommend."

- Allene W.
customer since 2002

"Janelta helped me get insurance to get my business going. Highly recommended!"

- Claudia N.
customer since 2018

"Nancy Dennis handled my issues quickly and professionally and I appreciate that fact."

- Mitch D.
customer since 2007

"Heather is super friendly and easy to work with. The rates are very competitive and fairly priced."

- Bradley S.
customer since 2012

"I've had my Insurance needs taken care of without any delays or issues. This company is the BEST!!"

- Customer since 1997

"Insurance Centers Inc. has always treated me wonderfully. They have always gotten in touch with me to help with any questions and concerns."

- Michelle U.
customer since 2016

"Insurance Centers Inc. gets the best insurance quotes for your insurance needs. I am happy to tell everyone about how Insurance Centers Inc. has helped me!"

- Sandra L.
customer since 2018

"Helpful, reliable service."

- Customer since 2008

"The price and quality of service can't be beat! I did a lot of online research on auto insurance rates and Insurance Centers found me a lower rate than I thought was possible."

- Michael H.
customer since 2017

"Insurance Centers Inc. made quick changes, worked with us throughout the process, and showed consistent honesty."

- Customer since 2014

"Great customer service"

- Customer since 2018

"Insurance Centers made the transition from PA to WV smooth. I was worried about there being a different set of fees and not getting the exact same auto and Home insurance that we had in PA. Sean Hatfield and Insurance Centers made sure to keep us informed every step of the way. Sean even called our agent in PA and compared out previous policies with the new ones to make sure they were the same."

- Customer since 2018

"Your quickness to respond and get my policy in place was much appreciated"

- Customer since 2018

"Sean has been great at helping me get the right insurance for my automobiles. He is right there whenever I call and have a question. The office is also friendly."

- Marty S.
customer since 2018

"I have always received assistance with any concerns I may have had with Foremost Insurance. Agents are friendly & courteous. I’ve been very pleased with this agency for over 20 years."

- Sandy S.
customer since 2009

"They are very helpful and have great rates!"

- Customer since 2017

"They provided great and speedy services in a difficult time when our vehicle was totaled. It’s nice to know you have somebody taking care of all your needs with your loss, while you can focus on healing and everything else life throws at you."

- Creston S.
customer since 2021

"You guys are awesome. If need your to help, you are always there!"

- Sherri E.
customer since 2009

"I like paying my bill in person. Insurance Centers Inc always has a friendly person helping me on the phone or when I go in."

- Customer since 2014

"Traded in & purchased a newer vehicle. Switching insurance coverage was quick and easy. All done on the phone & online. Great customer service. Very knowledgeable. Highly recommend their services, which I have used for several years. Thank you!"

- Customer since 1992

"Sad but true, I have had to file claims. This means there has been an accident or some other type of incident. Any time this has happened, I have had quick and positive results. It’s good to know that that you are going to get the assistance that you need and have any questions you may have answered in a timely manner. Thanks for the help in my time of need."

- Customer since 1993

"We appreciate the excellent care that Insurance Centers Inc. has taken with their customers. Each associate we encounter is not only professional, but always kind and courteous."

- Customer since 1999

"Excellent company to work with. Always prompt and courteous with all questions. Very knowledgeable."

- Beverly M.
customer since 2011

"I am very satisfied with the service I've received from Insurance Centers Inc.. Heather and Candi have been particularly helpful in getting me the most comprehensive coverage at the lowest premium price. I highly recommend them and this agency for anyone's insurance needs."

- Customer since 2005

"Sherry Bailey is ALWAYS on top of my insurance needs. When I call her, she is always prompt getting back to me with answers Very happy to work with her. Thanks Sherry!"

- Robert G.
customer since 2012

"It's been a pleasure doing business with Insurance Centers. Janelta and the staff have gone out of their way to help us obtain the coverages we need. Excellent customer service."

- Jannette L.
customer since 2018

"Very professional, courteous, and responsive ! We especially enjoy the service provided by Wally Sobek and Lana Spiker!"

- Domenic P.
customer since 1997

"I feel our needs were addressed as if we were member of the family or a close friend!"

- Debbie S.
customer since 2020

"Heather is the most professional and knowledgeable agent I have ever had. She is courteous and quick to respond to all of my questions. She makes sure you have a solid understanding of your insurance purchases."

- Brenda C.
customer since 2018

"Barbara was fast and efficient when I needed her. I wasn’t prepared for the DMV and she had me up to par in no time."

- Chad M.
customer since 2005

"Christi May is an asset to your company. She is always courteous, professional, helpful and incredibly knowledgeable with your policies and procedures. She is the main reason why I continue to frequent your business. Thank you, Diane Morgan"

- Diane M.
customer since 2000

"Fast, friendly and immediate service! I’m glad to have a agent like John that is there for you when you need him."

- Creston S.
customer since 2021