Customer Reviews

Rated 5 out of 5 based on 36 rated reviews.
  • MS

    “Always curtious and willing to help out. ”

  • SF

    “Great customer service!”

  • KW

    “My son just recently purchased his first vehicle on his own ( no help from mom). He called and set up his own plan separate from mine. I was happy with the way he was taken care of , and was surprised at the cost he was able to get at his age. He has called in to ask questions a couple of times, and has always been given information he needs. Thank You for all your help. It makes it a lot easier on me, not to have to call and do everything for him. Thanks again.

  • SG

    “Scott was amazing to work with! He seemed to have really done the research as to the type of coverage my business needs! He provided me with amazing insight and really helped me prepare for the future! I highly recommend Scott and Insurance Centers!”

  • BM

    “I have always received prompt response whether it be e-mail or phone. It is very easy to ignore an e-mail and say I will get back to it. You respond to an e-mail immediately and let me know what the next step will be. If I need something right away if it is at all possible right away is how I get it. I have never been put on hold without a reason for the delay. ”

  • AV

    “Working with Scott Lorince and Christi May has been a pleasure the last two years. They are knowledgeable and always available to answer any questions or make changes I need done and in a very timely manner. They check in regularly to ensure my needs are being met. The folks there are terrific.”

  • JL

    “Christi May is easily available by email or phone anytime I need her. She always answers my questions and concerns quickly and professionally .
    . ”

  • TG

    “My experience with Jon always has been uplifting and informative . Has always been there and answered all my needs. I am happy with Jon.”

  • KB

    “The folks at Insurance Centers have always been there when needed…they give personalized, professional assistance on a consistent basis and quickly respond whenever I’ve asked for help. I’ve used them for over 15 years and will continue to do so.”

  • SR

    “Great customer service and very timely responses ”

  • BM

    “Everyone is always so wonderful and personable. They do everything they can to understand your situation and do their very best to find the best solution for you. They are very caring and treat you like family.

  • NB

    “George took care of our insurance needs in a very quick and efficient way. Not to mention less costly than another agency we had contacted until we found out about him.
    He is also one of the most pleasant people we have ever had the pleasure of speaking with. I will always turn to Insurance Centers, Inc. for our insurance needs.”

  • RS

    “We received help with our insurance in a friendly and fast manner. We appreciate all of the help you have given us.
    Thank you,
    Randy ”

  • SM

    “Knowledgeable competitively priced and always willing to help when situations arrive”

  • BC

    “I recently relocated to Morgantown and needed insurance coverage and my neighbor recommended Insurance Center. I was very fortunate to talk to Heather McCoy and was very impressed with her professionalism and knowledge of the insurance coverage I needed. I highly recommend her if you need new insurance, she was very helpful and made the process painless. Great experience.